You need to reach your customers, and they need to reach you. In an era of electronic communication, there are times when customers crave personal interaction. Whether it’s a common query, a request for service upgrade or confirmation of an order, your customers need the confidence that when they call, there will be a voice on the other end to assist them.  Global One Business Line Service provides two-way connectivity between your site and the Public Switched Telephone Network (PSTN). With the highest levels of quality and reliability, you can ensure consistent connections between you and your customers.

FEATURES:

• A loop Start Line with Touch Tone
• A telephone number and unlimited 2-way access to the PSTN
• Access to 411, 611, 711, 911 and Operator Services
• Security Features (Call Trace, Call Screening, Calling Name and Number Blocking)
• Access to Long Distance networks via Equal Ease of Access (EEA)
• External Name and Number Delivery
• Call Transfer
• Call Hold
• Class of Service Call Restriction capability
• Off On Disconnect
• Optional features for “Non-Hunting” Business Line Service including Call Waiting, Call Forwarding, Calling Name and Number Display, Message Waiting Indicator (lamp or stuttered dial tone), Alternate Number Ringing
• Optional features for “With Hunting” Business Line Service including Directory Number Hunting (with Linear or Circular Hunting), Line Overflow, Call Forwarding, Calling Name and Number Display.

Increased Efficiency

Features including Call Display, Call Forwarding and Three-Way Calling enhance your capabilities and contribute to optimal service delivery.

National Coverage

Global One is able to support your Local calling requirements in the majority of your Canadian office locations. You can rely on our expertise, reach and comprehensive Local portfolio to ensure consistency in service and infrastructure across your organization.